Questions about Relais du Campeur Campsite in Rocamadour?
All the answers are here.
How to book the Relais du Campeur Campsite in Rocamadour?
You can book directly from our website, from the page of your location or from the sidebar at the top of the page. You can also book by contacting us at +33 (0)4 66 600 700.
What time can we arrive at the Rocamadour camping?
Our locations are available from 2pm.
Is it possible to arrive earlier on the day of arrival and enjoy the camping?
It is not possible to enter and enjoy the camping before the scheduled arrival time.
At what time should we leave the Le Relais du Campeur camping?
Our location must be vacated no later than 12pm.
Is it possible to leave later from the rental or camping site?
Outside of July and August, it is possible to stay longer in your next location depending on availability.
Only the reception can authorize it.
The late departure rate is 8€ for a camping pitch.
This also allows you to enjoy the camping facilities.
Can I arrive after the reception closes?
It is possible for you to arrive after reception closing time. Please let us know as soon as possible. You will find an envelope with your name at the entrance of the campsite with your access. We ask you to present yourself at the reception the day after your arrival from 9am. You can access the campsite with your vehicle until 10pm.
How to contact the Rocamadour Campsite?
We can be reached by phone at 04 66 600 700, by email at the camping address or through our Facebook page.
Are animals allowed at the campsite?
Only dogs of category 3 are allowed. All other animals are not allowed on our camping grounds.
Can I choose my location?
You can communicate your location, number, and side-by-side preferences to us by phone or email. We will do our best to meet your request, but we cannot guarantee the location.
What are the different payment methods available?
You can pay for your bookings with a bank card on your customer area or by phone, with a bank check or holiday checks to the return address by mail, and by bank transfer to the corresponding camping account.
Does the Camping Relais du Campeur accept holiday vouchers?
Yes, we ask that it be received at least 30 days prior to the arrival date of your stay.
Does Camping Relais du Campeur accept bank checks?
Yes, we ask that it be received 30 days before the arrival date of your stay at the latest.
When do I need to pay for my stay?
All reservations must be settled 30 days before the arrival date of your stay.
Can I cancel my stay at Camping Relais du Campeur?
- For any cancellation more than 30 days before the arrival date, the amounts paid (except for cancellation insurance and file fees) will be refunded after deduction of a cancellation file fee of 20€.
- Between 30 and 21 days before the arrival date, 25% of the total amount of the stay will be kept by the campsite as well as the amounts of the file fees, the cancellation insurance and the cancellation fee of 20€.
- Between 20 and 11 days before the arrival date, 50% of the total amount of the stay will be kept by the campsite as well as the amounts of the file fees, the cancellation insurance and the cancellation fee of 20€.
- Less than 10 days before the arrival date, the total amount of the stay, including the file fees and cancellation insurance, will be kept by the campsite.
In case of a claim to the cancellation insurance, only the general conditions of the latter apply.
Can I subscribe to an insurance?
You can subscribe to the cancellation insurance at the time of booking, before paying the deposit. The amount of the cancellation insurance corresponds to 3.7% of the total amount (excluding booking fees).
What is the price of the processing fees?
The processing fee is 10€ per reservation.
What is the price of the tourist taxes?
The price of tourist taxes varies depending on the campsite. Tourist taxes are included in the total price of your reservation.
What does the accommodation capacity of the rental mean?
The capacity defines the maximum number of people that can be accommodated in the sites. All people are taken into account in the capacity, including babies. At Relais du Campeur, the capacity is 6 maximum.
Are Koawa Campsites approved by VACAF?
Our campsites are not approved by VACAF.
Do you take the OCCYGENE card?
We do not accept the OCCYGENE card as a means of payment for your reservation.
What is the size of camping sites?
Our camping sites have an area of 100m².
Are swim shorts allowed in aquatic areas?
For hygiene reasons, swim shorts are not allowed in our aquatic areas, as with any long and loose clothing.
Can I access the pool without staying at the campsite?
Access to our aquatic areas is only allowed to people with a reservation in the camping.
Are there any services closed during low season?
In low season, that is April, May, June and September, some of our campings do not offer catering or entertainment.
You can find the opening dates on the camping's website in the "Entertainment" and "Our Services" tabs.
What types of activities does Koawa Camping offer?
To know the different activities offered by your Koawa camping,
you must refer to the category to which the camping belongs: Zen'awa, Cool'awa, Fun'awa.
You will find the details of these categories in the "Activities" tab.
Are visitors allowed on the campsite?
Visitors are allowed on the campsite for €5 per visitor per day. They are not allowed to sleep in the rentals or access the water area.